In an evolving business landscape, sales leaders have several challenges they want to solve, including:

• Seller efficiency - Sellers spend less than 30% of their day focused on sales activities 1
• Data-backed decision making - Companies that use customer analytics see an 8% increase in revenues 2
• Personalizing customer engagements - Sales reps spend 440 hours each year trying to find the right content to share with prospects 3

This is where an AI-powered CRM can be a game changer.

Improved lead quality:
Identify the most promising leads based on prospects’ behavior, demographics, and previous interactions.

Reduced costs:
Save money by eliminating the need to hire more sales staff or train existing staff on new technologies.

Improved sales data analysis:
Gain insights into customer behavior and preferences using predictive analytics to enable sales teams to make informed decisions for each interaction.

Better customer insights:
AI provides insights into customer behavior, assisting sales teams to increase sales.

Automated administrative tasks:
Automate tasks such as lead generation and customer data management, giving salespeople more time to focus on selling.

Better sales training:
AI improves sales training by analyzing data on sales performance and providing customized training based on individual needs enabling sales leadership to focus on mentoring and value-added coaching.

Power Platform is a cloud-based Customer Relationship Management (CRM) and Sales Management (SM) solution assists businesses in improving their sales processes and customer intimacy. With built-in AI and Copilot capabilities, you get the full benefit of AI, on a proven, reliable platform.

Streamlined sales processes.
Automation provides $13.3M in improved seller productivity and $4.7M in sales manager productivity. 4
Sales automation and CRM systems provide businesses with a scalable and flexible platform that automates routine tasks such as lead management, sales forecasting, and reporting, streamlining sales processes, reducing administrative overhead, and allowing sales teams to focus on revenue-generating activities.

Improved customer relationship.
64% of businesses believe that AI will have a positive impact on customer relationships. 5
By centralizing customer information, sales automation, and CRM systems enable organizations  to personalize interactions with customers, respond to their needs more effectively, and build stronger relationships with them, accelerating innovation built on prior experiences with customers to stand out from the competition.

Enabled data-driven decisions.
87% of AI adopters said that they were using or considering using AI to improve sales forecasts and email marketing.6
Sales automation and CRM systems empower companies to accelerate sales by utilizing customer, marketing, and sales data to identify ideal customer targets, provide sales guidance, and collaborate with peers, enabling data-driven decision-making, optimized sales strategies, andimproved overall business performance.

Call insights:
View real-time tips, related information, and suggested answers to customer questions during Microsoft Teams calls

Meeting preparation:
Get AI assistance to prepare for meetings with summaries of relevant customer and opportunity details and past activities

Conversation intelligence:
View customer sentiment analysis and KPIs like talk-to-listen ratio, talking speed, and conversation switches during calls in Microsoft Teams

Customer record syncing:
Get AI assistance to add and edit customer details directly in Microsoft Teams and Outlook and sync to Power Platform

Customer cards:
Easily surface and share contact, opportunity, and account information from Power Platform in Microsoft Teams and Outlook

Collaboration spaces:
Create collaboration spaces in Microsoft Teams with pre-built templates like deal room and integrated access to Power Platform data

Copilot uses AI to reduce the time your sales team spends on mundane tasks, allowing them to focus on connecting with customers. In fact, it is estimated that 30% of sales tasks can be easily automated. 7

This is all time that your sellers can now spend on selling!
Leverage our expertise to realize the full value and potential of Power Platform. *

Companies have seen improvements in their sales operations across:

Power Platform Sales helps businesses manage and track leads, opportunities, and sales pipelines. With reduced manual work and automated tasks, sellers save time and can focus on closing deals.  AI assisted sales technology enables your organization to optimize sales efforts through intelligent reporting, data-driven decision-making and a guided sales approach.